Penndel Mental Health Center

Blended Case Management

How do I get services started?

Referrals are typically generated through a treatment professional (therapist/psychiatrist) and require a psychiatric evaluation completed within 12 months of the referral.

Completed referrals and psychiatric evaluation within the last 12 months from date of BCM referral can be emailed to the Penndel Mental Health Center referral specialist, Lisa Wim, at

For information on BCM referral forms, please contact or

What are the eligibility requirements?

Children’s BCM serves residents of Bucks County under the age of 18. Eligible individuals have been diagnosed with serious mental illness and have a history of needing mental health services. All individuals referred will first complete a needs assessment to determine level of service. Those who may need assistance but do not meet the assessment criteria for BCM services may be encouraged to seek additional children’s mental health services such as BHRS, outpatient services or family-based services. Level of Care Assessments (LOCAs) are needed to determine which type of children’s services are right for the child and their family. Such assessments are not completed by the BCM referral specialist.

BCM service eligibility is based upon needs assessment once referral is received.

Contact Information


Blended Case Management Services (BCM) are designed to give eligible individuals the extra support they sometimes need to successfully live in the community. Services focus on a consumer centered strengths-based approach to treatment and are provided in conjunction with Recovery/Resiliency oriented principles. BCM services foster a collaborative environment with participation from PCP’s, teachers, community providers, family, friends etc. Case managers act as advocates for individuals to assist in their recovery journey.

Blended Case Management (BCM) services are based upon a Strengths Assessment, Medical Needs Assessment and Service Plan that is completed by the BCM and the individual. Services may include goals pertaining to obtaining employment, additional vocational/ educational opportunities, decreasing hospitalizations, increasing social supports, applying for benefits, securing stable housing, obtaining mental health treatments and other goals relating to successful independent living in the community. BCM can work with individuals on accessing services (physical and mental health services), accessing and utilizing public transportation services, applying for benefits and housing, supports/network building and monitoring of services.

Please note that Blended Case Management is unable to provide transportation as a service but does help individuals’ access transportation resources and train how to use public transportation if needed.

Blended Case Management is not a housing service. Blended Case Management does not provide temporary housing supports. Individuals who are homeless are urged to contact Housing Link at 1-800-810-4434.

Blended Case Management referrals solely for resources for after-school and weekend activities may not meet the eligibility criteria for BCM services. Individuals are encouraged to reach out to their community networks for such resources.