Penndel Mental Health Center

PMHC COVID-19 Announcement:

As the coronavirus/COVID-19 continues to spread all over the country, please be assured that the health and safety of PMHC employees and clients remains our top priority. Our executive management and operational leaders are monitoring the advice of the Center for Disease Control, World Health Organization and other health agencies in Bucks County and in Pennsylvania.  We are working daily to develop, update and implement practices in the best interest of PMHC employees, families and clients.   

December 21st: As part of our commitment to the community, we have taken several steps to help keep our employees and our clients safe and healthy.  Currently, and until otherwise stated, several of our services and programs will be operating in a limited and/or remote capacity.

·         Our 2005 Cabot Boulevard offices are open, but most Cabot staff are working remotely and are not in the building.

·         Our 919 Durham Road office is closed to clients.  All Mental Health and Drug & Alcohol Outpatient services, including IOP, are being provided at our Main Center.    

·         Our Main Center (at 1517 Durham Road) is open for selected services so as to minimize the spread of illness.  Saturday office hours have been temporarily suspended.  Currently, we are open from 8am to 5pm only.  Our Outpatient nurse is available on Monday and Tuesday 8am-3pm, Wednesday 8am-Noon and Friday 8am-2pm only.  

·         We are open to intake on-site on a limited basis (open access/walk-in) for individuals looking to initiate services.  Because of the increases of COVID-19 in Bucks County, we encourage all those seeking services to leave their name and phone number in the Intake voicemail box at extension #1741 (215-752-1541). A PMHC staff member responds to all callers to assess their needs and make appropriate referrals. The entire intake process, included the clinical assessment can be provided remotely, and we are able to offer limited on-site assessment services. For hospital discharge paperwork or questions, please utilize the hospitaldischarge@penndelmhc.org email.

·         PMHC continues to provide most outpatient treatment thought telehealth. We encourage all non-essential face-to-face treatment be provided by telephone or through a telehealth platform; this includes individual therapy and medication appointments.  We have a limited number of therapists on-site at Main Center; their appointments are reserved for those clients who cannot engage in treatment from home.  For other clients who do not have access to the necessary technology to participate in telehealth services or for whom privacy is an issue, we offer access to telehealth on-site for a limited number of clients, who will be able to use a room and computer to engage with a therapist who is not on-site.  Clients who would like to be considered for either of these options should contact their therapist or leave a message with their therapist or on our general mailbox. 

·         The PMHC Acute Partial Hospital program operating on a limited basis but is running as a full day program, operating from 9am – 3pm, with a limited census.  We welcome new referrals for the APH program, though census will be limited so as to meet social distancing standards.

·         The Clozaril Clinic is open and medication injections in our Outpatient Program will continue to be administered as scheduled.  

·         Our Assertive Community Treatment Team and our Forensic (FSP) Community Treatment Team continue to operate in the community.  Treatment may be adjusted to minimize the spread of illness and to adhere to social distancing.

·         The following outreach services continue to operate, though most services will take place remotely, by phone or telehealth platform.  Services may be adjusted to minimize the spread of illness and to adhere to social distancing.  All programs listed below are accepting referrals for new clients/families. 

    o   Blended Case Management, Administrative Case Management and PATH Homeless Services

    o   Intensive Behavioral Health Services (IBHS) and Family Based Services

   o   Intellectual Disabilities Supports Coordination 

·         Our Cares Cupboard Food Pantry is open to all PMHC clients and families.   

Based on the guidance we’ve received and our general state of preparedness, we continue to operate our programs, as listed above.  However, since this continues to be a rapidly-evolving situation, PMHC will determine if the changes to services listed above will be modified. Please continue to check back for updates.

 

If you are currently in crisis and it is after hours, please call Lower Bucks Crisis at 215.785.9765.